Term and Conditions

Last Updated: [Insert Date]

1. Website Use and Intellectual Property

1.1 Acceptable Use

You agree to use our website only for lawful purposes related to purchasing LED products for professional or residential applications. Prohibited activities include:

• Unauthorized commercial use of our product information
• Attempting to reverse-engineer our proprietary LED technologies
• Using our technical specifications to develop competing products

1.2 Intellectual Property

All content on atomledstrip.com, including product designs, specifications, and installation guides, is the property of Atom LED and protected by international copyright laws. You may:

• Download product specifications for personal reference
• Share product links with proper attribution

You may not:

• Republish our technical documentation without permission
• Use our product images for commercial purposes
• Claim our LED designs as your own

2. Product Information

2.1 Product Specifications

We specialize in professional-grade LED solutions including:

• Voltage-specific products (12V, 24V, 48V, 220-240V)
• Customizable lighting solutions (IP68 Neon Flex, COB LED Strip)
• Installation accessories (Profiles, Controllers, Drivers)

It is your responsibility to:

• Verify voltage requirements match your electrical system
• Confirm product dimensions fit your installation space
• Check local regulations for LED lighting installations

2.2 Technical Limitations

Our products are designed for professional use with proper electrical knowledge. Some products have special requirements:

• High-voltage products (220-240V) require qualified electricians
• Waterproof products (IP68) need proper sealing during installation
• Custom-cut items cannot be modified after purchase

3. Ordering and Payment

3.1 Order Process

When you place an order:

• You receive an order confirmation email
• We verify product availability (1-2 business days)
• Your payment is processed when order ships

3.2 Payment Methods

We accept:

• Visa, MasterCard, JCB credit/debit cards
• PayPal

You agree to:

• Provide accurate payment information
• Cover any currency conversion fees
• Resolve any payment disputes directly with your provider

3.3 Pricing

All prices are in USD and exclude:

• Import duties (for international orders)
• Local taxes (where applicable)

4. Shipping and Delivery

4.1 Shipping Options

We offer two shipping methods from our Baltimore warehouse:

• Standard Shipping ($12.95 via DHL/FedEx): 10-15 business days
• Free Shipping (orders over $50 via EMS): 15-25 business days

We ship worldwide except to certain Asian countries and remote regions.

4.2 Delivery Responsibilities

Once shipped:

• You’ll receive tracking information
• You’re responsible for providing accurate delivery address
• Any failed deliveries may incur additional fees

5. Returns and Refunds

5.1 Return Eligibility

You may return most items within 15 days if:

• Products are in original, unopened packaging
• All accessories and documentation are included
• You provide proof of purchase

Non-returnable items:

• Custom-cut products (IP68 Neon Flex, LED Neon Profiles)
• COB LED Strips (specialty product)
• Any installed or modified products

5.2 Return Process

1. Email [email protected] with “Return/Exchange Request” subject
2. Receive RMA number and instructions (within 2 business days)
3. Ship items with RMA number visible
4. Allow 3-5 business days for refund processing

5.3 Refund Details

• Original shipping fees are non-refundable
• International customers bear return shipping costs
• Refunds issued to original payment method

6. Limitations of Liability

6.1 Product Use

Atom LED is not liable for:

• Improper installation of LED products
• Electrical damage from incorrect voltage applications
• Modifications to our standard products

6.2 Website Use

We are not responsible for:

• Temporary website unavailability
• Technical errors in product displays
• Third-party actions affecting our service

7. Customer Responsibilities

• Verify product compatibility before ordering
• Follow all electrical safety guidelines during installation
• Contact technical support before returning for installation issues
• Comply with local lighting regulations and codes

8. Contact Information

For questions about these Terms:

Atom LED
216 Green Gate Lane
Baltimore, US 21201
Email: [email protected]
Phone: +1 (410) XXX-XXXX