Privacy Policy

Last Updated: [Insert Date]

Welcome to Atom LED (“we,” “our,” or “us”). We specialize in premium LED lighting solutions including LED drivers, controllers, strip lights, and neon flex systems for professionals and DIY enthusiasts worldwide. Your privacy is important to us, and we are committed to protecting your personal information in line with global privacy standards.

1. Information We Collect

To provide our professional LED products and services, we collect:

• Account Information: Name, email address, shipping/billing address when you create an account or make a purchase
• Payment Details: Credit/debit card information (processed securely through our payment gateways), PayPal email (when applicable)
• Order Information: Products purchased, order history, voltage specifications (12V/24V/48V/220-240V) for technical support
• Technical Data: IP address, browser type, device information to optimize our website for LED professionals
• Communication Data: Emails, live chat transcripts when you contact our Baltimore-based support team

2. How We Use Your Information

We use your data to:

• Process and fulfill orders for LED drivers, controllers, and lighting systems
• Provide technical support specific to voltage requirements (12V-48V or 220-240V systems)
• Send order confirmations, shipping notifications, and invoices
• Improve our product offerings and website experience for lighting professionals
• Prevent fraud and ensure secure transactions for high-value LED purchases
• Comply with international shipping and customs regulations

3. Data Sharing and Disclosure

We may share information with:

• Payment Processors: Visa, MasterCard, JCB, PayPal to complete transactions
• Shipping Providers: For delivery of LED products, including customs documentation for international orders
• Service Providers: Website hosting, analytics, and marketing partners (with strict confidentiality agreements)
• Legal Compliance: When required by law or to protect our rights

We never sell your personal information to third parties.

4. Data Storage and Security

Your data is protected by:

• Enterprise-grade encryption for all transactions
• Secure servers with restricted access
• Regular security audits of our systems
• PCI-DSS compliance for payment processing

We retain data only as long as necessary for business purposes or legal requirements.

5. Your Rights

You have the right to:

• Access, correct, or delete your personal information
• Object to or restrict certain data processing
• Receive your data in a portable format
• Withdraw consent (where applicable)
• Lodge complaints with data protection authorities

6. Cookies and Tracking Technologies

We use cookies to:

• Remember your preferences for LED product specifications
• Analyze website traffic to improve our offerings for professionals
• Provide relevant product recommendations (e.g., 12V vs 24V systems)

You can manage cookies through your browser settings. Some features may not work properly without cookies.

7. International Data Transfers

As we serve customers globally (excluding some Asian and remote regions), data may be transferred internationally with appropriate safeguards.

8. Changes to This Policy

We may update this policy as our LED product line evolves. Significant changes will be notified via email or website notice.